Sarfaraz Hussain

Business Development & Sales Manager — UAE Banking & Financial Services

Experienced Business Development Manager/Sales Manager with a strong record in Retail Banking Sales, Bancassurance, Mutual Funds, MIS, and Relationship Management. MBA in Business & Marketing from K. R. Mangalam Institute of Management.

13+ years in BFSI UAE Market Sales & Operations Team Leadership
Portrait of Sarfaraz Hussain

About

Experienced Business Development Manager/Sales Manager with a demonstrated history of working in the Banking and Financial Services industry. Skilled in Retail Banking Sales, Bancassurance, Mutual Funds, Management Information Systems (MIS), and Business Relationship Management. Strong sales professional with a Master of Business Administration (M.B.A.) focused in Business, Management, Marketing, and Related Support Services from K. R. Mangalam Institute of Management.

Work Experience

Sales Manager — Emirates NBD (Abu Dhabi)

September 2024 – Present

Leading retail banking sales teams, driving portfolio growth, optimizing DBR-based onboarding, and ensuring compliance with UAE banking standards.

Business Development Manager — Abu Dhabi Commercial Bank (ADCB) (Abu Dhabi)

September 2022 – August 2024

Acquired and deepened customer relationships across consumer banking products; coordinated sales & operations to meet monthly and quarterly targets.

Sales Manager — Deem Finance (Abu Dhabi)

January 2016 – August 2022

Managed frontline acquisition for credit cards and personal loans; trained teams on KYC, DBR, and risk controls to improve approval rates.

Team Manager — First Abu Dhabi Bank (FAB) (Dubai)

January 2015 – December 2015

Oversaw sales pipelines and reporting; implemented MIS dashboards to track KPIs, incentive drivers, and conversion.

Senior Relationship Officer — First Abu Dhabi Bank (FAB) (Dubai)

September 2012 – December 2014

Drove cross-sell in retail banking; delivered consistent monthly performance across cards and loans.

Financial Service Manager — ICICI Prudential Life Insurance (India)

March 2010 – April 2012

Managed bancassurance channel sales; ensured regulatory adherence and customer education across protection and investment products.

Education

M.B.A. — Business, Management & Marketing

K. R. Mangalam Institute of Management

2007 – 2009

Bachelor's — Art History, Criticism & Conservation

University of Calcutta

2003 – 2006

Skills (UAE Banking — Sales & Operations)

Retail Banking Sales Credit Cards & PL Bancassurance & Mutual Funds DBR Assessment (UAE) KYC & Compliance (CDD/EDD) MIS & Reporting (KPIs) Team Leadership & Coaching Sales Pipeline & Forecasting Customer Relationship Management Cross‑sell / Upsell Risk Controls & Quality Audit Onboarding & Operations

Languages

English
Professional
Hindi
Native / Bilingual
Urdu
Fluent
Arabic
Basic

Contact

Based in Abu Dhabi, United Arab Emirates.

Connect on LinkedIn or email: sarfrazhussain101@gmail.com